We here at AU & Co. understand ordering online can be a process. AU & Co. will accept any unworn, unaltered, unwashed product 30 days from the purchase date. The item must be returned in the same condition as it was received. The original tags must be present. Please send an email to - firstname.lastname@example.org to receive a return form.
Love what you ordered but you need to adjust the size or color? No problem! Ship back your merchandise and we will replace it with the item you need. Please do not hesitate! Our small runs may sell out quickly - so let us know how we can help you as soon as possible. The item must be returned in the same condition as it was received. The original tags must be present. If you are planning to exchange - please send an email to - email@example.com to receive and exchange form.
Please allow 2-3 business days for us to process and ship your order. We offer a $5.00 flat rate within the US and ship all orders using USPS Priority Mail. Have a hot date and want your item sooner? Shoot us an email and we will do our very best to accommodate - firstname.lastname@example.org.
Each AU & Co. item is individually handmade. To keep your delicate item in the best shape - please DRY CLEAN ONLY. This will keep your AU & Co. gear looking fresh and feeling great.
We expect every customer to receive their ordered merchandise from AU & Co. with the utmost quality and care in mind. After receiving your AU & Co. product you find a manufacturing defect, please reach out to us! We are happy to return or exchange your order.